1. General Information
The following payment methods are available for boat/yacht rental services carried out through yatveteknem.com. All payments are processed through a secure payment infrastructure.
2. Accepted Payment Methods
2.1. Credit Card
Payments can be made with Visa, Mastercard, and Troy branded credit cards.
All credit card transactions are carried out with 3D Secure verification.
Your credit card information is not stored by Yat ve Teknem; payment transactions are securely processed through a third-party payment service provider.
2.2. Debit Card
Payments can be made with Visa, Mastercard, and Troy branded debit cards.
3D Secure verification is mandatory.
2.3. Bank Transfer / EFT
Payments can be made via bank transfer or EFT.
For payments made by bank transfer/EFT, the reservation is confirmed after the payment is verified in the account.
Verification time may vary depending on interbank transaction hours.
3. Payment Security
3.1. SSL Encryption
All payment transactions are protected with SSL (Secure Socket Layer) encryption technology.
3.2. 3D Secure
3D Secure verification is applied to all transactions made with credit cards and debit cards. This ensures that the payment is secured with additional verification from the cardholder's bank.
3.3. PCI DSS Compliance
Our payment infrastructure operates in compliance with PCI DSS (Payment Card Industry Data Security Standard) standards.
4. Pricing
4.1. Price Display
All prices on the Site are in Turkish Lira (TRY).
Prices include VAT and other applicable taxes.
The final amount to be paid is clearly displayed on the order summary page.
4.2. Additional Charges
Additional charges may apply if extra services (captain, fuel, catering, etc.) are requested.
Additional charges are clearly communicated to the Buyer during the reservation process.
5. Payment Timing
5.1. Full Payment
The full service fee is paid at the time of reservation.
5.2. Advance Payment (Deposit)
For certain services, a specific percentage of the total amount may be collected as a deposit. In this case:
The deposit amount and remaining payment date are communicated to the Buyer during reservation.
If the remaining amount is not paid by the specified date, the reservation may be cancelled and the deposit shall not be refunded.
6. Invoice Information
6.1. Individual Invoice
An individual invoice is issued based on the name, surname, and address registered in the membership information.
6.2. Corporate Invoice
For corporate invoice requests, company name, tax office, and tax number information must be entered during the payment stage.
6.3. Invoice Delivery
Invoices are sent electronically to the registered email address after payment.
7. Refund Payments
Refund conditions are specified in the Refund & Exchange Policy.
Refunds are made using the same payment method used for the original payment.
The time for credit card refunds to be reflected in the account is subject to bank procedures and generally varies between 5-10 business days.
Refunds for payments made by bank transfer/EFT are made to the IBAN number provided by the Buyer.
8. Contact
For all questions and requests regarding payments:
Email: [Email address] Address: [Company address]